Over 300 call center representatives were entitled to pay for time devoted to booting up their work computers and launching software before they clock in, the 10th U.S….
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Turn The Ship Around!
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Uplifted: The Remarkable Power of Positive Leadership on Frontline Teams
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101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
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Humble Inquiry, 3rd Edition: The Gentle Art of Asking Instead of Telling (Humble Leadership)
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Conquering Crisis: Ten Lessons to Learn Before You Need Them
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The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues (J-B Lencioni Series)
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Key Person of Influence: The Five-Step Method to Become One of the Most Highly Valued and Highly Paid People in Your Industry
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ATD's Handbook for Measuring and Evaluating Training
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MVP KB: A Practical Guide to Customer Service Knowledge Management
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