Ikea has trained thousands of call centre workers in interior design consultancy as an AI bot handles an increasing number of common queries.
The post Ikea upskills workers in interior design as AI handles calls appeared first on Personnel Today.
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Breaking the Bell: The Educator's Guide to Earning What You're Worth While Doing What You Love
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Team of Teams Coaching: Using a Teaming Approach to Increase Business Impact
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The Strength of Talent: How to Grow Your People to Grow Your Profit
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Turn The Ship Around!
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Slow Productivity: The Lost Art of Accomplishment Without Burnout
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Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life
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Who
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CREATING THE THIRD MIND: HOW GREAT LEADERS MAKE DECISIONS
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The Power Law: Venture Capital and the Making of the New Future
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