In the wake of protests and social unrest following the killing of George Floyd Jr. on May 25, 2020, organizations ramped up their commitment to diversity, equity and inclusion. Here are tips for keeping those commitments.
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Getting to Yes: Negotiating Agreement Without Giving In
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MVP KB: A Practical Guide to Customer Service Knowledge Management
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The Devil Emails at Midnight: What Good Leaders Can Learn From Bad Bosses
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Leadership and Self-Deception, Fourth Edition: The Secret to Transforming Relationships and Unleashing Results
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Uplifted: The Remarkable Power of Positive Leadership on Frontline Teams
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Key Person of Influence: The Five-Step Method to Become One of the Most Highly Valued and Highly Paid People in Your Industry
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Are We Friends or Coworkers?: Exploring Relationships at Work
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The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
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No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
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