Ikea has trained thousands of call centre workers in interior design consultancy as an AI bot handles an increasing number of common queries.
The post Ikea upskills workers in interior design as AI handles calls appeared first on Personnel Today.
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Hospitalidad irracional: El poder de dar más de lo que se espera de ti / Unreasonable Hospitality (Spanish Edition)
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The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team
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PHR, PHRi and SPHR, SPHRi Human Resources Certification Complete Study Guide: 2024 Exams (Sybex Study Guide)
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The Five Dysfunctions of a Team: A Leadership Fable
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The Devil Emails at Midnight: What Good Leaders Can Learn From Bad Bosses
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Reshuffle: Who wins when AI restacks the knowledge economy
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The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work
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2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results
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Conquering Crisis: Ten Lessons to Learn Before You Need Them
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